| CMS | The FLOTILLA IoT administration platform described in this manual. |
| FMS | The FLOTILLA IoT fleet management platform used by fleet operators. |
| Account | A customer entity on the platform. Every user belongs to an account. |
| Parent | The account or user above another one in the hierarchy. |
| Role | A set of permissions given to users. |
| Permission | A single right, such as Tracker Created, that a role can include. |
| Login as User | A function that opens the platform as a selected user. |
| Unique ID | The unique identifier of a tracking device, such as its IMEI. |
| Template | The definition of a report: its name, selection type and tables. |
| Trash | Where deleted records are kept before they are removed for good. |