This Privacy Policy outlines our policies and procedures for collecting, using, and disclosing your information when you use the Service, as well as your privacy rights and applicable legal protections.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information by this Privacy Policy.
Interpretation and Definitions
Interpretation:
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions:
For this Privacy Policy:
- Account: A unique account created for you to access our Service or its parts.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means owning 50% or more of shares or voting securities.
- Application: The software program “Flotilla IoT” is provided by the Company and downloaded on any device.
- Company: Lead Time Telecom FZE, DSO HQ, Dubai Silicon Oasis (“We”, “Us”, “Our”). Under GDPR, the Company is the Data Controller.
- Cookies: Small files placed on your device by a website, storing browsing history and other data.
- Country: United Arab Emirates.
- Data Controller: The Company, determining purposes and means of processing Personal Data under GDPR.
- Personal Data: Any information identifying an individual. Under GDPR, it includes name, ID number, location data, online identifier, or factors specific to identity.
- Service: The Application, Website, or both.
- Service Provider: Any person or entity processing data for the Company, including third parties aiding in providing, maintaining, or analyzing the Service. Under GDPR, they are Data Processors.
- Third-party Social Media Service: Any website or network through which a user can log in or create an account to use the Service.
- Usage Data: Data collected automatically from Service use or infrastructure (e.g., page visit duration).
- Website: Flotilla IoT, available at https://flotillaiot.com.
- You: The individual or entity using the Service. Under GDPR, referred to as the Data Subject or User.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data:
While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Bank account information in order to pay for products
- Usage Data
When you pay for a product and/or a service via bank transfer, we may ask you to provide information to facilitate this transaction and to verify your identity. Such information may include, without limitation:
- Date of birth
- Passport or National ID card
- Bank card statement
- Other information linking you to an address
Usage Data:
Usage Data: is automatically collected during your interaction with the Service. This information may include your device’s Internet Protocol (IP) address, browser type and version, the specific pages you access, the date and time of your visit, the duration of your activity, unique device identifiers, and other diagnostic details.
When accessing the Service through a mobile device, we may gather details such as the type of device, its unique ID, mobile IP address, operating system, browser type, and other diagnostic data specific to mobile usage.
Certain information is transmitted by your browser each time you visit the Service, and we may collect this data to help maintain, improve, and secure our platform.
Information Collected while Using the Application:
While using Our Application, in order to provide features of Our Application, we may collect, with your prior permission:
- Information regarding your location
- Information from your Device’s phone book (contacts list)
- Pictures and other information from your Device’s camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server, or it may be simply stored on your device.
You can enable or disable access to this information at any time, through Your Device settings.
Tracking Technologies and Cookies:
You can set your browser to refuse all cookies or alert you when one is sent. However, some features may not work if cookies are disabled. Cookies may be:
Persistent: Stored on your device after going offline.
Session: Deleted when you close your browser.
We use both session and persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies (Session, by Us): Enable core site functions, authenticate users, and prevent fraud. Without these, the requested services cannot be provided.
- Cookies Policy / Notice Acceptance Cookies (Persistent, by Us): Record if users have accepted cookie use.
- Functionality Cookies (Persistent, by Us): Remember choices like login details or language preferences for a personalized experience and to avoid re-entering preferences.
- Tracking & Performance Cookies (Persistent, by Third Parties): Track traffic and usage, possibly identifying you indirectly via a pseudonymous device ID. Also used to test new pages, features, or functions.
- Targeting & Advertising Cookies (Persistent, by Third Parties): Track browsing habits to deliver ads relevant to your interests. Group you with similar users so approved third-party advertisers can display targeted ads on other websites.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data:
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: Handle your registration and give access to registered user features.
- For the performance of a contract: Develop, fulfill, and manage purchase or service contracts
- To contact you: Email, phone, SMS, or push notifications for updates, product info, services, and necessary security updates.
- To provide you: Send information on similar goods, services, and events unless you opt out.
- To manage your requests: Address and handle your inquiries
We may share your personal information in the following situations:
- With Service Providers: For analytics, ads, third-party advertising, payment processing, and communications.
- For Business transfers: During mergers, sales, financing, or acquisitions
- With Affiliates: Parent company, subsidiaries, or joint ventures under this Privacy Policy.
- With Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With other users: Public interactions may be visible to all users. If you use a Third-Party Social Media Service, contacts may see your name, profile, pictures, and activities; other users can view and interact with your profile
Retention of Your Personal Data:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data:
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.
It means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.
Disclosure of Your Personal Data:
Business Transactions:
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement:
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements:
The Company may disclose Your Personal Data in good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data:
The security of Your Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data:
Service Providers have access to Your Personal Data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics:
We may use third-party Service providers to monitor and analyze the use of our Service.
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Tracks and reports website traffic, sharing data with other Google services, and may use it for personalized ads. Opt-out by installing the Google Analytics Opt-out Browser Add-on or adjusting mobile device ad settings. Privacy: Google Policy, Data Safeguards.
- Firebase is an analytics service provided by Google Inc. Provided by Google Inc. Opt-out via mobile device ad settings or see Google Privacy. Info on data: Google Privacy & Terms.
- Matomo is a web analytics service. You can visit their Privacy Policy page here: Matomo
- Clicky is a web analytics service. Read the Privacy Policy for Clicky here: Clicky
- Statcounter is a web traffic analysis tool. You can read the Privacy Policy for StatCounter here: StatCounter
- Flurry Analytics: service is provided by Yahoo! Inc. Provided by Yahoo! Inc. Opt-out: Flurry Opt-out.
- Mixpanel: Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your information for analytics purposes by opting out. To opt out of Mixpanel service, please visit this page: mixpanel opt-out. For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: mix-panel terms
- Unity Analytics is provided by Unity Technologies. Provided by Unity Technologies. Privacy: Unity Privacy Policy.
Advertising:
We may use Service providers to show advertisements to you to help support and maintain Our Service.
- Google AdSense & DoubleClick Cookie: Serves ads based on visits to our Service or other sites. Opt-out: Google Ads Settings.
- AdMob by Google: Opt-out: Google AdMob Help. Info: Google Partner Sites & Google Privacy.
- Bing Ads: Opt-out: Bing Ads Settings. Privacy: Microsoft.
- Flurry: is provided by Yahoo! Inc. Opt-out: Flurry Opt-out
- InMobi: is provided by InMobi Pte Ltd. Opt-out: InMobi Settings. Privacy: InMobi Policy
- MoPub: Opt-out: MoPub Settings. Privacy: MoPub Policy.
- StartApp is provided by StartApp Inc. Opt-out: See Section 8 of StartApp Privacy Policy.
- AdColony is provided by Jirbo Inc. Opt-out: AdColony Opt-out or DAA USA. Privacy: AdColony Policy.
- AppLovin AppLovin is provided by the AppLovin Corporation. If you’d like to opt out of AppLovin service, opt out in AppLovin Settings. Privacy: AppLovin Policy.
- Vungle: is provided by Vungle Inc. Opt-out: See Vungle Privacy.
- AdButler is an advertising service provided by Sparklit Networks Inc. For more information, Privacy: AdButler Policy.
- Unity Ads: Unity Ads is provided by Unity Technologies. Opt-out: See Unity Privacy
Email Marketing:
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials, and other information that may be of interest to You. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to you.
- Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC. For more information on the privacy practices of Mailchimp, please visit their Privacy Policy: https://mailchimp.com/legal/privacy/
- AWeber is an email marketing sending service provided by AWeber Communications. For more information on the privacy practices of AWeber, please visit their Privacy Policy: https://www.aweber.com/privacy.htm
- GetResponse is an email marketing sending service provided by GetResponse.For more information on the privacy practices of GetResponse, please visit their Privacy Policy: https://www.getresponse.com/legal/privacy.html
- Zoho campaignsTheir Privacy Policy can be viewed at https://www.zoho.com/privacy.html
- Postal’s Privacy Policy can be viewed at https://www.zoho.com/privacy.html
Payments:
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
In-App & Payment Processor Privacy Policies
- Apple Store In-App Payments: Apple Legal Privacy
- Google Play In-App Payments: Google Privacy Policy
- Stripe: Stripe Privacy Policy
- WePay: WePay Privacy Policy
- WorldPay: WorldPay Privacy Policy
- PayPal: PayPal Privacy Hub
- Braintree: Braintree Privacy Policy
- FastSpring: FastSpring Privacy Policy
- 2Checkout (now Verifone): 2Checkout Privacy Policy
- Sage Pay: Sage Pay Privacy Policy
- Square: Square Privacy Policy
- GoCardless: GoCardless Privacy Policy
- Elavon: Elavon Privacy Pledge
- Verifone: Verifone Privacy Policy
- Moneris: Moneris Privacy Policy
- WeChat Pay: WeChat Privacy Policy
- Alipay: Alipay Privacy Policy
When you use Our Service to pay for a product, we may ask you to provide information to facilitate this transaction and to verify your identity.
Behavioral Remarketing:
The Company uses remarketing services to advertise on third-party websites to you after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.
- Google Ads (AdWords): Provided by Google Inc. Opt-out at Google Ads Settings or install the Google Analytics Opt-out Browser Add-on. Privacy: Google Privacy Policy.
- Bing Ads Remarketing: Provided by Microsoft Inc. Opt-out at Bing Ads Personalized Ads. Privacy: Microsoft Privacy Statement.
- Twitter’s: Provided by Twitter Inc. Opt-out at Twitter Ad Settings. Privacy: Twitter Privacy Policy.
- Facebook: Provided by Facebook Inc. Opt-out via Facebook Ad Settings or through DAA USA, DAA Canada, or EDAA Europe. Privacy: Facebook Data Policy.
- Pinterest’s: Provided by Pinterest Inc. Opt-out via “Do Not Track” in your browser or Pinterest Settings. Privacy: Pinterest Privacy Policy.
- AdRoll: Provided by Semantic Sugar, Inc. Opt-out at AdRoll Preferences. Privacy: AdRoll Privacy Policy.
- AppNexus: Provided by AppNexus Inc. Opt-out at AppNexus Privacy Page. Privacy: AppNexus Privacy Policy.
Usage, Performance, and Miscellaneous:
We may use third-party Service Providers to provide better improvement of our Service.
- Mouseflow is a session replay and heatmap tool that shows how visitors click, move, scroll, browse, and pay attention on websites. The service is operated by ApS. Mouseflow service may collect information from your device. The information gathered by Mouseflow is held in accordance with its Privacy Policy: https://mouseflow.com/privacy/
- FreshDesk is a customer support software. The service is operated by Freshworks, Inc. The FreshDesk service may collect information from Your Device. The information gathered by FreshDesk is held in accordance with its Privacy Policy: https://www.freshworks.com/privacy/
- Google Places: Google Places is a service that returns information about places using HTTP requests. It is operated by the Google Places service and may collect information from you and from Your Device for security purposes. The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR:
We may process Personal Data under the following conditions:
- Consent: You have given your consent for processing Personal Data for one or more specific purposes.
- Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
- Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
- Vital interests: Processing Personal Data is necessary in order to protect your vital interests or those of another natural person.
- Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
- Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if you are within the EU, to:
- Request access to Your Personal Data. You can access, update, or request deletion of your Personal Data via your account settings. If you cannot do so yourself, contact us. You may also request a copy of the Personal Data we hold.
- Correction: You have the right to have incomplete or inaccurate Personal Data corrected.
- Object to Processing: You may object to our processing of your Personal Data if we rely on legitimate interests as the legal basis.
- Request the erasure of Your Personal Data. You may request deletion of your Personal Data when there is no valid reason for us to keep processing it.
- Request the transfer of your Personal Data: You may request to receive your Personal Data in a structured, commonly used, machine-readable format, or have it sent to a third party of your choice. This applies only to automated data you provided with consent or for a contract with us.
- Withdraw Your Consent: You may withdraw your consent at any time. This may limit your access to certain features of the Service
Exercising Your GDPR Data Protection Rights
You may exercise your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of Your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
Your California Privacy Rights (California’s Shine the Light law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.
If you’d like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain the removal of content or information they have publicly posted.
To request the removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Links to Other Websites:
Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
An email and a prominent notice on Our Service will be provided in advance of any changes taking effect.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us:
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@leadtime.ae, info@Flotillaiot.com
- By visiting this page on our website: https://flotillaiot.com/